A secure self-service portal for borrowers to manage their loans. Free up your team and still provide 24/7 access to information.
Optional
The borrower portal is an optional feature, available to every subscriber. It’s white-labeled and accessible from your own URL, so borrowers never see Oome, only your brand.
There’s no registration for borrowers to complete. They access the portal securely using the email address you recorded on their application or their loan.
Simply add a link on your website wherever you want borrowers to find the self-service portal. No management, no fuss, just secure, common-sense self service.
Self-service
When borrowers help themselves, you avoid the support cost. From the portal they can check the progress of their application, access documents waiting for their attention, upload the supporting documentation you requested, and check loan balances and repayment details. On consumer loans, they can also initiate hardship requests.
If a borrower has multiple applications, multiple loans, or a mix of both, they can access them all in one place.
Convenient
The portal is available 24/7 and accessible directly from your website, right where borrowers expect to find it.
There’s no registration, no app to download, and no passwords to remember. It’s straightforward to access, secure, and always available.
